Order Tracking
How might we give customers accurate and timely information about their order?
Table of Contents
The SolutionResultsWhat Went WrongProcess
The Solution
The solution below tries to provide logged-in customers with the ability to track their information visually, as well as add context to the curretn status of their package.
These designs are based on recoomendations from Baymard research Jakobs law and user testing insights.
Results
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What Went Wrong?
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How did we get here?
Strategy
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Discovery
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System Limitations
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Designs
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